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Courses in the FirstForward Marketplace may be found by entering simple keywords. These search terms are used to match against course titles, course descriptions, topic areas, class locations, and the name of the vendor providing the training.

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Featured Training
Response to Mental Health Crisis Calls
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Response to Mental Health Crisis Calls

Vector Solutions

This course is published as
External Training External Training
For purchase and registration, visit this vendor's website.

Course Information

​​Every officer needs to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms, especially in times of crisis. This interactive online course discusses mental health crisis calls, focusing on information that patrol officers can use to recognize and identify individuals in a mental health crisis and how to effectively de-escalate and manage the situation. This course pays special attention to officer safety factors, scene safety, and de-escalation techniques for managing individuals in mental health crises. By the end of this course, you will be able to identify common stressors that may cause a mental health crisis, recognize the signs of a mental health crisis, employ de-escalation techniques, and understand the resources available for those with mental health issues.​
1 hours
Law Enforcement
Mental Illness
Intermediate
Any member may attend this course.
Error

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

Assignment Restrictions

We just wanted to make sure you noticed the restrictions. While you can purchase the course it can only be assigned to employees with the required badge(s) shown below:

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What is external training?

Most vendors publish their online and classroom courses in a way that allows FirstForward to process enrollments. This includes purchase of online courses that can be assigned and completed on this website and student registrations that reserve seats in a particular class.

Some approved vendors are granted permission to also publish courses as external training. Such courses can be discovered on the FirstForward Marketplace, but all purchase, enrollment and tracking of course completion is managed on the vendor's remote website. External training will appear in the Marketplace like other training, but will link to the website where the purchase takes place.

Because course completion is tracked elsewhere, FirstForward will not be able to automatically include external training on your professional credentials. The student or the vendor providing the course will need to enter that completion manually.

Course License Options

The FirstForward Marketplace offers different licensing options available to course vendors. Each course may be offered for purchase under one or more of these license options:

A course purchased with a single-view license will be accessible only once. A member may restart or resume the course while in progress, but will no longer be able to view course material once the course is completed.

A course purchased with a one-year subscription license will be accessible for 365 days. A member may restart, resume or retake the course until one year after the purchase date.

Access to multiple courses can be purchased at once by subscribing to a course bundle offered by a vendor. All courses included in the bundle are available to take on demand for one year, allowing you the freedom to choose which topics are most important and relevant to your profession. Your subscription will allow you access to new courses as they are published and added to the course bundle.

Certifications

National (1)

Error

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 05/12/2021 2:57 AM Eastern Standard Time

Updated: 05/12/2021 2:57 AM Eastern Standard Time