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Featured Training
Advanced PIO Training
Loading Nationally Certified
Classroom Training
$500.00

Course Information

Participants will gain an understanding of the difference and importance of communicating in crisis; strategies to communicate to diverse internal and external audiences; and tactics to successfully ensure the right message is delivered to the right people at the right time, so they can do the right thing.
Practical mock exercises will be included to enrich the learning experience for the participant to handle communicating a crisis situation in a real world setting.
Topics include:
Seven Stages of a Crisis
What to Expect During a Crisis
Expectations of the Public
Rules to Live By in a Crisis
Ten Principles for Communicating in Crisis
Primary, Probable and Potential Message Killers
Managing the Message/Your Mouth
The Television Magazine-Format Interview
The News Conference
The Art of the Block and Bridge
Dealing with Victims
Personal/Personnel and Other Agency Issues

*$50 ILEA member discount*
Using Technology in Crisis
24 hours
20 to 40 students with 1 instructors
Law Enforcement
Communication
Any member may attend this course.

Course Content

See specific classes for location and instructor information.

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

Assignment Restrictions

We just wanted to make sure you noticed the restrictions. While you can purchase the course it can only be assigned to employees with the required badge(s) shown below:

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Course License Options

The FirstForward Marketplace offers two licensing options available to course vendors. Each course may be offered for purchase under one or both of these license options:

A course purchased with a single-view license will be accessible only once. A member may restart or resume the course while in progress, but will no longer be able to view course material once the course is completed.

A course purchased with a one-year subscription license will be accessible for 365 days. A member may restart, resume or retake the course until one year after the purchase date.

Upcoming classes

More Information

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 06/29/2018 8:45 AM Eastern Standard Time