Better listeners make better leaders. They know what to listen for and how to translate that into meaningful action to influence change and engage employees in the agency’s mission. Their teams feel more valued, invested, and committed because they feel heard. Our half-day listening program is based on Five Fundamentals of Proactive Listening, and teaches the communication skills needed to build trust through better listening. When put into practice, these simple methods can reduce workplace stress and promote self-reliant problem solving.
16 to 26 students with 1 instructors
Emergency Medical Services, Fire, Law Enforcement
Communication, Community Policing, Community Relations
Advanced, Beginner, Intermediate
Any member may attend this course.
See specific classes for location and instructor information.