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Featured Training
Listening
Loading Nationally Certified
Classroom Training
$95.00

Course Information

Better listeners make better leaders. They know what to listen for and how to translate that into meaningful action to influence change and engage employees in the agency’s mission. Their teams feel more valued, invested, and committed because they feel heard. Our half-day listening program is based on Five Fundamentals of Proactive Listening, and teaches the communication skills needed to build trust through better listening. When put into practice, these simple methods can reduce workplace stress and promote self-reliant problem solving.
4 hours
16 to 26 students with 1 instructors
Emergency Medical Services, Fire, Law Enforcement
Communication, Community Policing, Community Relations
Advanced, Beginner, Intermediate
Any member may attend this course.

Course Content

See specific classes for location and instructor information.

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

Assignment Restrictions

We just wanted to make sure you noticed the restrictions. While you can purchase the course it can only be assigned to employees with the required badge(s) shown below:

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Course License Options

The FirstForward Marketplace offers two licensing options available to course vendors. Each course may be offered for purchase under one or both of these license options:

A course purchased with a single-view license will be accessible only once. A member may restart or resume the course while in progress, but will no longer be able to view course material once the course is completed.

A course purchased with a one-year subscription license will be accessible for 365 days. A member may restart, resume or retake the course until one year after the purchase date.

Upcoming classes

More Information

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 06/29/2018 8:45 AM Eastern Standard Time