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Featured Training
TACTICAL COMMUNICATION With Emotionally  Disturbed or Aggressive Individuals
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TACTICAL COMMUNICATION With Emotionally Disturbed or Aggressive Individuals

Edgework: Crisis Intervention Resources PLLC

classroom-course Classroom Training
$75.00

Course Information

Because officers have to protect their own safety, as well as the safety of those around them, they only have a small amount of time in which to establish a communication mode that minimizes the risk of violence. Agitated, not-yet-violent individuals can often be directed away from violence through the proper use of communication skills.

These techniques, like effective physical defensive tactics, are both simple and broad-based. Additionally, the verbal de-escalation techniques are geared to “set up” those being controlled, so that physical control techniques are enhanced, whenever they are necessary. Finally, successful verbal de-escalation of agitated individuals in public view will increase respect for law enforcement among the general population. Such respect can contribute to future officer safety.

The basic training can be inter-disciplinary, with police, correctional officers, parole and probation (and social services personnel who work in cooperation with law enforcement) all together. Specialized training can be tailor-made to serve the specific requirements of first responders, correctional officers, parole/probation officers, private security or 9-1-1 call-takers.
8 hours
30 to 60 students with 1 instructors
Emergency Medical Services, Fire, Law Enforcement
Communication, Conflict Resolution, Professional Development, Risk Assessment, Safety
Beginner
Any member may attend this course.

Course Content

See specific classes for location and instructor information.
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This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

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Some approved vendors are granted permission to also publish courses as external training. Such courses can be discovered on the FirstForward Marketplace, but all purchase, enrollment and tracking of course completion is managed on the vendor's remote website. External training will appear in the Marketplace like other training, but will link to the website where the purchase takes place.

Because course completion is tracked elsewhere, FirstForward will not be able to automatically include external training on your professional credentials. The student or the vendor providing the course will need to enter that completion manually.

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More Information

Error

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 05/12/2021 2:57 AM Eastern Standard Time

Updated: 05/12/2021 2:57 AM Eastern Standard Time