This 11 hour course, spread out over 2 days, consists of in-depth training on cultural diversity and cultural sensitivity and how they both impact the workplace, community, and interactions with people outside of specific cultures. The course further explores cultural biases, provide insight to identify and address personal biases, and building positive relationship within your individual community. The course identifies individualistic cultural values and collectivistic cultural values and how they influence, community interaction, job performance, agency growth, and work environment. The course also explores mental illness and how to identify and address the types of mental illness that individual most likely encounter during their workday, and explores techniques that can be used to effectively interact with the mental ill or display drug induced with then without behavior without the use of violence, (gun, Taser, mace). The courses discuss the importance of identifying, knowing, and accepting your limitation.
Emergency Medical Services, Fire, Law Enforcement
Command & Leadership, Community Relations, Conduct & Performance, Cultural Competency, Mental Illness
Any member may attend this course.
See specific classes for location and instructor information.