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Emergency Telecommunicator Spanish
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Emergency Telecommunicator Spanish

Alentado Training Consultants, LLC

Classroom Training
$295.00

Course Information

-The essentials for controlling incoming emergency/911 calls from Spanish speakers
-Conversation control techniques
-Gathering initial information rapidly to increase first responder safety
-Maximize use of third-party interpreter services
-Handling 911 hang-ups/callback with Spanish speakers
-Assessing hazards and potential threats to first responders
-Determining service needs (police, fire, ambulance) with Spanish-speaking callers
-Gathering information on injured/ill persons on the scene in Spanish
-Obtaining descriptions of suspects and missing persons from Spanish-speaking callers
-Essentials for gathering basic biographical information
-Obtaining initial information about accidents and specific offenses
-Cultural and behavioral information to enhance telecommunicator effectiveness
-Pertinent legal cases
24 hours
15 to 30 students with 1 instructors
Emergency Medical Services
Communication, Cultural Competency, Dispatch, Injuries & Trauma, Needs Assessment
Beginner
Any member may attend this course.

Course Content

See specific classes for location and instructor information.

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

Assignment Restrictions

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More Information

Warning

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 06/29/2018 8:45 AM Eastern Standard Time