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Courses in the FirstForward Marketplace may be found by entering simple keywords. These search terms are used to match against course titles, course descriptions, topic areas, class locations, and the name of the vendor providing the training.

You may further refine the keyword search by including special commands:

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Featured Training
Trust
Loading Nationally Certified
classroom-course Classroom Training
$95.00

Course Information

Trust is at the heart of every relationship and is critical in the workplace.
We all know what a distrustful workplace looks like: managers withhold information, people talk behind each other’s backs, employees are afraid to share concerns, no one takes responsibility, and you end up with an unhealthy culture and ineffective work environment.Research shows that lack of trust in the workplace creates disengagement, low morale, lack of commitment, and reduced productivity. In fact, the primary factor affecting employee turnover is whether a trusting relationship was developed between the manager and the employee. Based on the Building Trust Model™, Blanchard’s Building Trust program teaches people how to build trust and, if it’s been broken, how to repair it. The model is easy to learn, easy to remember, and most importantly easy to use on the job. The elements of trust (ABCD) form a common language for people to talk about trust without fear.
4 hours
16 to 25 students with 1 instructors
Emergency Medical Services, Fire, Law Enforcement
Communication, Conduct & Performance, Professional Development
Any member may attend this course.

Course Content

See specific classes for location and instructor information.
Error

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

Assignment Restrictions

We just wanted to make sure you noticed the restrictions. While you can purchase the course it can only be assigned to employees with the required badge(s) shown below:

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What is external training?

Most vendors publish their online and classroom courses in a way that allows FirstForward to process enrollments. This includes purchase of online courses that can be assigned and completed on this website and student registrations that reserve seats in a particular class.

Some approved vendors are granted permission to also publish courses as external training. Such courses can be discovered on the FirstForward Marketplace, but all purchase, enrollment and tracking of course completion is managed on the vendor's remote website. External training will appear in the Marketplace like other training, but will link to the website where the purchase takes place.

Because course completion is tracked elsewhere, FirstForward will not be able to automatically include external training on your professional credentials. The student or the vendor providing the course will need to enter that completion manually.

Course License Options

The FirstForward Marketplace offers different licensing options available to course vendors. Each course may be offered for purchase under one or more of these license options:

A course purchased with a single-view license will be accessible only once. A member may restart or resume the course while in progress, but will no longer be able to view course material once the course is completed.

A course purchased with a one-year subscription license will be accessible for 365 days. A member may restart, resume or retake the course until one year after the purchase date.

Access to multiple courses can be purchased at once by subscribing to a course bundle offered by a vendor. All courses included in the bundle are available to take on demand for one year, allowing you the freedom to choose which topics are most important and relevant to your profession. Your subscription will allow you access to new courses as they are published and added to the course bundle.

Upcoming classes

More Information

Error

This course is restricted

The training provider published this course with a restriction that requires students to have the following credentials on FirstForward:

With your current credentials, you may not purchase this training.

FirstForward Policies

Updated: 05/12/2021 2:57 AM Eastern Standard Time

Updated: 05/12/2021 2:57 AM Eastern Standard Time