Online course that delivers best practices in de-escalation including procedural justice, correct de-escalation language, officer adjustments for varying threat stages and environments, body language, conflict management, recognizing mental health and disability issues, and means to adjust interactions based upon rapid personality identification. Also included are de-escalation and prevention of escalation while maintaining professionalism, respectfulness, and self-control particularly if insulting or disrespectful language and behavior are present. Numerous examples of proper officer behavior and responses. Exclusively licensed material. Significant student participation.
1 to 18 students with 2 instructors
Any member may attend this course.
See specific classes for location and instructor information.